This Privacy Policy explains how RatesReady LLC collects, uses, shares, and protects information when you use our platform and website. We keep this straightforward and specific to what we actually do.
RatesReady LLC ("RatesReady," "we," "us," or "our") operates a mileage reimbursement compliance platform for restaurant operators with W-2 delivery drivers, accessible at ratesready.com and app.ratesready.com. This policy applies to both the marketing website and the dashboard application.
Questions about this policy can be directed to [email protected].
We pull publicly available data from government sources (state insurance rate filings, EIA fuel price data) and vehicle valuation APIs to generate rate outputs. This data relates to markets and vehicles, not to individuals.
| Purpose | Data used |
|---|---|
| Provide and operate the platform | Account info, business data, location data |
| Generate per-mile reimbursement rates | ZIP codes, vehicle types, location data |
| Process payments and manage subscriptions | Billing information, account info |
| Respond to support requests and demos | Contact info, communications |
| Send product updates and compliance alerts | Email address (opt-out available) |
| Improve platform accuracy and performance | Aggregated, de-identified usage data |
| Comply with legal obligations | As required by applicable law |
We do not sell your personal information or your business data to third parties. We do not use your data to train third-party AI models or share it with advertising networks.
We share information only in the following circumstances:
We work with a small number of trusted vendors to operate the platform:
Each vendor is bound by data processing agreements and may only use your data to provide services to us.
We may disclose information if required by law, court order, or regulatory authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of RatesReady, our users, or the public.
If RatesReady is acquired, merged, or sells substantially all of its assets, your information may be transferred as part of that transaction. We will notify you via email before your information becomes subject to a materially different privacy policy.
We use the following types of cookies:
You can control cookies through your browser settings. Disabling necessary cookies will prevent you from logging in.
We retain your account and business data for as long as your subscription is active. Following account termination, we retain data for 90 days to allow for reactivation or data export, after which it is deleted from our active systems. Backups may persist for an additional 30 days before being purged.
We may retain de-identified, aggregated data (not linked to your account) for longer periods to improve the platform's rate calculation accuracy.
We implement industry-standard security measures including:
No system is perfectly secure. If you become aware of a security issue, please contact us immediately at [email protected].
Depending on your location, you may have rights regarding your personal information, including:
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you specific rights regarding your personal information, including the right to know what personal information we collect, the right to delete it, the right to opt out of its sale (we do not sell personal information), and the right to non-discrimination for exercising your rights.
To submit a CCPA/CPRA request, contact us at [email protected] with "California Privacy Request" in the subject line.
RatesReady is a business-to-business platform intended for use by adults operating restaurant businesses. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected information from a minor, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by email to your account address at least 14 days before they take effect, or by posting a notice on the platform. The "Last updated" date at the top of this page reflects the most recent revision.
For any privacy-related questions, requests, or concerns:
RatesReady LLC
Email: [email protected]
Website: ratesready.com
This Privacy Policy was last updated on June 1, 2026. To request a copy of any previous version, email us at [email protected].