Please read these Terms of Service carefully before using the RatesReady platform. By creating an account or using any part of our service, you agree to be bound by these terms.
RatesReady is a software-as-a-service platform operated by RatesReady LLC ("RatesReady," "we," "us," or "our"). We provide mileage reimbursement compliance tools for restaurant operators with W-2 delivery drivers, including ZIP-code-level per-mile rate calculations, audit-ready documentation, and related compliance reporting.
Our platform is designed to help operators structure defensible, location-specific mileage reimbursement programs. RatesReady is not a law firm and does not provide legal advice. Output from the platform is informational and should be reviewed with qualified employment counsel before being relied upon for legal compliance purposes.
To use RatesReady, you must:
You are responsible for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
RatesReady offers the following subscription tiers, billed per active location per month:
Subscriptions are billed monthly in advance. All fees are non-refundable except as required by applicable law or as expressly stated in these terms. We reserve the right to change pricing with 30 days' written notice to your account email. Continued use of the platform after a price change takes effect constitutes acceptance of the new pricing.
Failure to pay may result in suspension or termination of your account. Reactivation of a suspended account may require payment of outstanding balances.
You may use RatesReady solely for lawful internal business purposes related to managing mileage reimbursement for your W-2 delivery driver workforce. You agree not to:
To generate reimbursement rates, you may provide us with information including store locations, ZIP codes, driver counts, vehicle information, and existing pay structures. You represent that you have the right to provide this information and that doing so does not violate any third-party rights or applicable law.
You retain ownership of your business data. We use it solely to operate and improve the platform as described in our Privacy Policy.
RatesReady generates per-mile reimbursement rates using third-party data sources including state insurance rate filings, EIA fuel price data, and vehicle valuation data. Rate outputs reflect our methodology and the underlying data available at the time of calculation. We make no guarantee that calculated rates will satisfy all applicable legal requirements in your specific jurisdiction or circumstances.
Rate outputs should be reviewed with qualified legal counsel before adoption. Regulatory guidance and case law evolve; it is your responsibility to ensure your reimbursement program remains compliant over time.
All software, content, methodologies, algorithms, trademarks, and materials on the RatesReady platform are owned by or licensed to RatesReady LLC. These terms do not transfer any intellectual property rights to you. You receive a limited, non-exclusive, non-transferable license to access and use the platform during your active subscription.
Each party may have access to the other's confidential information in connection with these terms. Each party agrees to maintain the confidentiality of the other's information and not to disclose it to third parties, using at least the same degree of care as it uses to protect its own confidential information, but no less than reasonable care.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, RATESREADY DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the platform will be error-free, uninterrupted, or free of security vulnerabilities. We do not warrant that rate outputs will satisfy legal requirements in your jurisdiction.
TO THE FULLEST EXTENT PERMITTED BY LAW, RATESREADY'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
IN NO EVENT SHALL RATESREADY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless RatesReady LLC and its officers, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the platform; (b) your violation of these terms; (c) your violation of any applicable law or third-party right; or (d) any inaccuracy in data you provide to us.
These terms remain in effect for the duration of your subscription. Either party may terminate at any time with 30 days' written notice. We may terminate or suspend your account immediately and without notice if you materially breach these terms or if your use poses a security or legal risk to us or other users.
Upon termination, your right to access the platform ceases. We will retain your data for 90 days following termination, after which it may be deleted. You may request an export of your data within that 90-day window by emailing [email protected].
We may update these terms from time to time. We will notify you of material changes by email to your account address at least 14 days before they take effect. Your continued use of the platform after the effective date of updated terms constitutes acceptance. If you do not agree, you may terminate your subscription before the changes take effect.
These terms are governed by the laws of the State of Hawaii, without regard to conflict of law principles. Any dispute arising from these terms or your use of the platform that cannot be resolved informally shall be submitted to binding arbitration under the rules of the American Arbitration Association, with proceedings conducted in Honolulu, Hawaii. The arbitrator's decision shall be final and binding. Class action and collective arbitration are waived to the fullest extent permitted by law.
These terms, together with our Privacy Policy, constitute the entire agreement between you and RatesReady concerning the platform. If any provision is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right or provision shall not constitute a waiver. You may not assign these terms without our written consent. We may assign these terms in connection with a merger, acquisition, or sale of assets.
Questions about these terms? Contact us at:
RatesReady LLC
Email: [email protected]
Website: ratesready.com
These Terms of Service were last updated on June 1, 2026. The previous version remains available upon request.